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Test-taking is stressful enough. To take some anxiety out of the equation, we’re here when you need us, and have prepared some simple resources for any questions you may have.

FAQs

No, program access is for a single user and is not transferable to others.

Payment plan students sign a promissory note that details payment due dates. Students have a grace period of 5 days to resolve any outstanding payments beyond the due date. For Guarantee to Pass™ students, late payments beyond 5 days void the guarantee.

It is recommended that students have an operating system Windows 7 or higher or Mac OS 10.6 or higher. Students must be able to run, install, and configure programs and be able to store and retrieve documents and files on their computer. If you are unsure if you have appropriate permissions to save files to your computer, please contact your system administrator.

Online materials are accessible on portable devices if you choose the e-book option during purchase.

Students can submit questions here. Our faculty will answer questions within 2 business days.

Yes, you may receive a testing accommodation such as extended time on exams. Contact the Customer Service team for more information.

Yes, students who choose the payment plan sign a promissory note to pay tuition over 6 months. There is an administrative fee of $175 for the payment plan option. If there are any taxes based on your state, those are included in the payment plan. Payment plans are interest-free.

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